elore group fzc llc Shipping & Delivery Policy
Elore Group FZC LLC supplies industrial uniforms and PPE across all Emirates within the UAE.
1. Delivery Coverage
We deliver to Dubai, Sharjah, Ajman, Abu Dhabi, and other Emirates.
2. Processing Time
Standard products may be dispatched within agreed timelines. Customized uniforms require production time prior to dispatch.
3. Delivery Time
Estimated delivery timelines vary depending on:
- Order quantity
- Customization requirements
- Delivery location
4. Delivery Charges
Delivery charges, if applicable, will be clearly stated in the quotation.
5. Inspection Upon Delivery
Clients are advised to inspect goods upon receipt and report discrepancies within 3 working days.
6. Delays
Delays caused by courier services, force majeure events, or government regulations are beyond our control.
REFUND & RETURN POLICY
Refund & Return Policy
Elore Group FZC LLC aims to ensure customer satisfaction through quality assurance and inspection prior to dispatch.
1. Eligible Returns
Returns are accepted in cases of:
- Manufacturing defects
- Incorrect items delivered
- Quantity discrepancies
2. Non-Returnable Items
The following items are non-refundable:
- Customized uniforms with approved embroidery or printing
- Used, washed, or altered garments
- Items damaged after delivery
3. Return Request Procedure
Claims must be submitted in writing within 3 working days of receiving goods.
4. Inspection & Approval
Returned items will be inspected before replacement, repair, or credit issuance is approved.
5. Refund Method
Approved refunds (if applicable) will be processed through the original agreed payment method.